I do not have a job but I start next month, do I still qualify?
Yes. If you can get documentation showing proof of pending employment.[ read more ]
I do not owe rent but I don’t think I can pay next month’s rent, do I qualify?
We can assist only if you are currently in rental arrears.[ read more ]
How often can I apply to the Toronto Rent Bank?
Currently, applicants can apply once every 12 months.[ read more ]
I lost all my IDs. How can I show my proof of ID?
You can apply to the Toronto Rent Bank Program and our intake worker will work with you to find a way to address the situation.[ read more ]
If I am moving to Toronto from out of town, do I qualify for assistance with rent deposit?
Yes. However, if you are moving from Toronto to another municipality, you do not qualify for rental deposit program.[ read more ]
What happens if my rental arrears exceed $4,000 or three months of rent?
If you are not able to cover the balance of your rental arrears, our intake worker will help negotiate a repayment plan with your landlord for the balance of...[ read more ]
I am scared to tell my landlord that I need assistance from the Toronto Rent Bank, what should I do?
Our goal is to prevent eviction and if necessary, rent bank workers can mediate between you and your landlord throughout the process. In general, landlords are happy to have...[ read more ]
I do not have a scanner, email or fax machine. How can I send documents to the Rent Bank?
Due to Covid-19 we are suspending in-person intake. Please apply to the Rent Bank Program and our intake worker will work with you to find a way to send...[ read more ]
Who are the Rent Bank cheques payable to?
Rent Bank cheques are payable to your landlord.[ read more ]