10 Nov

I do not have a job but I start next month, do I still qualify?

Yes. If you can get documentation showing proof of pending employment.

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10 Nov

I do not owe rent but I don’t think I can pay next month’s rent, do I qualify?

We can assist only if you are currently in rental arrears. We can start an application with us if you don’t think you can pay upcoming rent, but we...

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10 Nov

How often can I apply to the Toronto Rent Bank?

Currently, applicants can apply once every 12 months.

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10 Nov

I lost all my IDs. How can I show my proof of ID?

You can apply to the Toronto Rent Bank Program and our intake worker will work with you to find a way to address the situation.

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10 Nov

If I am moving to Toronto from out of town, do I qualify for assistance with rent deposit?

Yes. However, if you are moving from Toronto to another municipality, you do not qualify for rental deposit program.

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10 Nov

What happens if my rental arrears exceed $4,000 or three months of rent?

If you are not able to cover the balance of your rental arrears, our intake worker will help negotiate a repayment plan with your landlord for the balance of...

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10 Nov

I am scared to tell my landlord that I need assistance from the Toronto Rent Bank, what should I do?

Our goal is to prevent eviction and if necessary, rent bank workers can mediate between you and your landlord throughout the process. In general, landlords are happy to have...

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10 Nov

I do not have a scanner, email or fax machine. How can I send documents to the Rent Bank?

Due to Covid-19 we are suspending in-person intake. Please apply to the Rent Bank Program and our intake worker will work with you to find a way to send...

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10 Nov

Who are the Rent Bank cheques payable to?

Rent Bank cheques are payable to your landlord.

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