15. I receive income from the Ontario Student Assistance Program (OSAP) or from my parents who live abroad. Can I apply?
Yes, you can apply and the situation will be considered on a case-by-case basis.
[ read more ]14. I do not owe rent, but I don’t think I can pay next month’s rent. Do I qualify?
We can only assist if you are currently in rental arrears.
[ read more ]13. Does the Toronto Rent Bank Program have an asset limit?
Yes, there is an asset limit. Personal household assets cannot exceed: – $10,000 per individual (plus $500 per child) – $15,000 per couple (plus $500 per child)
[ read more ]12. Who can I talk to if I have questions regarding my application that is currently being processed?
Please contact your Toronto Rent Bank intake worker for assistance regarding your application.
[ read more ]11. I applied months ago but did not qualify. Can I apply again?
Yes, you can reapply.
[ read more ]10. I am scared to tell my landlord that I need assistance from the Toronto Rent Bank. What should I do?
Our goal is to prevent evictions. If necessary, Toronto Rent Bank workers can mediate between you and your landlord throughout the process. In many cases, landlords are supportive of...
[ read more ]9. I am not on the lease, but I pay the rent. Do I qualify?
You need to be listed on the lease as either a leaseholder or an occupant to qualify. However, you can still apply to the Toronto Rent Bank Program, and...
[ read more ]8. How often can I apply to the Toronto Rent Bank?
You can apply once every 12 months.
[ read more ]7. How long does approval for the application take?
The Toronto Rent Bank approval process largely depends on how quickly you respond to our requests for additional information or documents. We require a minimum of 5 business days...
[ read more ]6. Does the Toronto Rent Bank only cover rent arrears? Does it cover electricity arrears?
The Toronto Rent Bank covers rental arrears and assistance for first and last month’s rent. If you are behind on your gas or electricity bills, you can apply to...
[ read more ]