21 Aug

25. Who are the Toronto Rent Bank cheques payable to?   

Toronto Rent Bank cheques are payable to your landlord (the property owner). 

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21 Aug

24. What is the maximum grant for rental deposits?   

The maximum Toronto Rent Bank grant for rental deposits is based on unit size:  – Bachelor: $2,000 per month ($4,000 for both first and last months’ rent)  – 1-bedroom:...

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21 Aug

23. What happens if my rental arrears exceed $5,000?  

If your rental arrears exceed $5,000, you will need to pay the amount over $5,000 or make an repayment arrangement with your landlord.  If you cannot immediately pay the...

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21 Aug

22. What is the maximum grant amount for rental arrears applications?  

The maximum Toronto Rent Bank grant for rental arrears is up to $5,000. Applicants with rental arrears exceeding $5,000 may still apply if they meet other eligibility criteria. 

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21 Aug

21. Is there another program besides the Toronto Rent Bank that helps with rent?   

Yes, there are several other resources in Toronto that support low-income tenants. Please call 211 or 311 for more information about additional assistance. 

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21 Aug

20. Is my personal information protected?   

Yes, your personal information will be kept confidential. We require your consent to share your information with any third parties, including your landlord. 

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21 Aug

19. I have not found a new place to move to yet. Can I apply for a rental deposit?   

No, you must wait until you have found a new place to apply for Rental Deposit assistance. 

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21 Aug

18. If I move to Toronto from another city, do I qualify for assistance with a rental deposit?   

Yes, you can qualify for rental deposit assistance if you are moving into Toronto. However, if you are leaving Toronto and moving to a different municipality, you will not...

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21 Aug

17. I lost all my IDs. How can I provide proof of identity?  

You can apply to the Toronto Rent Bank Program, and our intake workers will assist you in addressing this issue. 

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21 Aug

16. I had a Toronto Rent Bank loan in the past; can I speed up the repayments?   

Yes, you can contact our Repayment Review Worker at 416-924-2543 ext. 266 to discuss any questions or concerns regarding your repayments. 

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