25. Who are the Toronto Rent Bank cheques payable to?
Toronto Rent Bank cheques are payable to your landlord (the property owner).
[ read more ]24. What is the maximum grant for rental deposits?
The maximum Toronto Rent Bank grant for rental deposits is based on unit size: – Bachelor: $2,000 per month ($4,000 for both first and last months’ rent) – 1-bedroom:...
[ read more ]23. What happens if my rental arrears exceed $5,000?
If your rental arrears exceed $5,000, you will need to pay the amount over $5,000 or make an repayment arrangement with your landlord. If you cannot immediately pay the...
[ read more ]22. What is the maximum grant amount for rental arrears applications?
The maximum Toronto Rent Bank grant for rental arrears is up to $5,000. Applicants with rental arrears exceeding $5,000 may still apply if they meet other eligibility criteria.
[ read more ]21. Is there another program besides the Toronto Rent Bank that helps with rent?
Yes, there are several other resources in Toronto that support low-income tenants. Please call 211 or 311 for more information about additional assistance.
[ read more ]20. Is my personal information protected?
Yes, your personal information will be kept confidential. We require your consent to share your information with any third parties, including your landlord.
[ read more ]19. I have not found a new place to move to yet. Can I apply for a rental deposit?
No, you must wait until you have found a new place to apply for Rental Deposit assistance.
[ read more ]18. If I move to Toronto from another city, do I qualify for assistance with a rental deposit?
Yes, you can qualify for rental deposit assistance if you are moving into Toronto. However, if you are leaving Toronto and moving to a different municipality, you will not...
[ read more ]17. I lost all my IDs. How can I provide proof of identity?
You can apply to the Toronto Rent Bank Program, and our intake workers will assist you in addressing this issue.
[ read more ]16. I had a Toronto Rent Bank loan in the past; can I speed up the repayments?
Yes, you can contact our Repayment Review Worker at 416-924-2543 ext. 266 to discuss any questions or concerns regarding your repayments.
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