I am scared to tell my landlord that I need assistance from the Toronto Rent Bank, what should I do?
Our goal is to prevent eviction and if necessary, rent bank workers can mediate between you and your landlord throughout the process. In general, landlords are happy to have...
[ read more ]Who are the Rent Bank cheques payable to?
Rent Bank cheques are payable to your landlord.
[ read more ]How long does the application take to be approved?
We require a minimum of 5 business days to process an application. In urgent situations, we may be able to process an application within a shorter time provided the...
[ read more ]I had a rent bank loan from the past, can I speed up the repayments?
Yes. You can contact with our Repayment Review Worker to follow-up on any questions or concerns about your repayments.
[ read more ]I am not on the lease but I pay the rent, do I qualify?
You need to be on the lease as a lease holder or an occupant to qualify. You can still apply to the Toronto Rent Bank Program and our intake...
[ read more ]I get income from OSAP or my parents abroad, do I qualify?
This will be considered on a case-by-case basis.
[ read more ]Is my personal information protected?
Yes, your personal information will be kept confidential. We require your consent to share your information with any other third party, including your landlord.
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