YX Victims/Survivors


Community Resource Connections of Toronto

Office phone: 416-482-4103
Fax: 416-482-5237
E-mail: crct@crct.org
Web site: www.crct.org
Address:
366 Adelaide St E, Ste 230,
Toronto, ON, M5A 3X9

Location: (Intersection) Toronto East (Sherbourne St-King St E)
Ward: Toronto Centre-Rosedale (Ward 28)
Officers: Sheryl Lindsay, Acting Executive Director
Hours: Monday to Friday 9:00 am - 5:00 pm
Languages of service: English ; Pashto ; Somali ; Tamil
Eligibility: Support services -- persons 16 years and over with severe mental health problems, and their families
  • information and mental health promotion services -- members of the public, community groups, agencies
Fees: None
Physical access: Wheelchair accessible -- call for details

Service description:

Community mental health organization
  • direct support services for individuals and their families
  • information and mental health promotion services
  • assists agencies and groups in developing client-centred approaches to service delivery
Community Support Services -- case management including outreach, relationship building, assessment, referrals, support, advocacy
  • also works with families that are homeless, or are at risk of homelessness, when one parent has a mental health problem and there is a child under 18 years
  • case management for early intervention program clients
Health Promotion Program -- telephone information on mental health services in Toronto, including housing, treatment options, self help groups, social programs, support groups for families and friends
  • publishes Making Choices Resource Guide
  • maintains website with resources and searchable database of mental health services and supports
  • mental health promotion services to consumer/survivor groups and families, and to programs and agencies that serve people with serious mental health problems
  • community and organizational development projects
  • education and training
Hostel Outreach Program -- flexible, portable support to homeless women who have experienced significant mental health difficulties
  • outreach
  • assessment
  • case management
  • relationship building
  • help establishing housing, community contacts, education/vocation, leisure
Mental Health Court Support Services -- based at Old City Hall and College Park provincial courts
  • activities to divert people with serious mental health problems charged with low risk offences toward support services in the community
  • information, consultation and case management
  • housing support
Organization type: Non Profit ; Registered Charity
Subjects: Case management; Community development; Consultants; Court assistance; Court diversion; Family support; Health assessments; Homeless people; Housing facilities; Information and referral; Internet information services; Mental health; Outreach; Psychiatric rehabilitation; Training programs; Women
Record ID: MET0298
Last complete update: 2007-10-09
Last modification date: 2008-06-02

Central Neighbourhood House

Office phone: 416-925-4363
Fax: 416-925-1545
E-mail: central@cnh.on.ca
Web site: www.cnh.on.ca
Address: 349 Ontario St, Toronto, ON, M5A 2V8
Location: (Intersection) Toronto East (Parliament St-Gerrard St E)
Ward: Toronto Centre-Rosedale (Ward 28)
Officers: Grace Kingston, Interim Executive Director
Contacts: Tsering Palmo, Executive Administrator
Hours: Monday to Friday 7:30 am - 9:00 pm
Area served: Bloor St E-Lake Ontario; Don River-Bathurst St - Stroke Survivors Day Program -- Toronto-wide referrals accepted
Languages of service: English, other languages may be available
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Social, recreation and education programs for people of all ages
  • counselling, information and referral services
  • seasonal income tax clinic
  • licenced child care
  • volunteer tutors for children and youth
  • homework club
  • family support program
  • children's programs -- social and recreation activities, after school program, summer day camp
  • youth programs -- social, recreation, arts and education activities
  • Wadajir (East African Youth Project) -- weekend activities
  • women's program -- weekly group program including life skills, information and support
  • Digital Story Telling Program, East African Women's Circle, violence prevention program
  • parenting programs for women, child care usually available for participants
Coordinates Metro Voice Mail Project, 416-966-8595 ext 204, sign up at 365 Bloor St E, Ste 1807, Toronto M4W 3L4, Monday, Wednesday 1:30-3:30 -- persons without telephones receive voice mail number to retrieve messages from any touch-tone phone
  • $10 for 3 months
  • free Internet access
Stroke Survivors Day Program -- Monday-Wednesday, Friday 10-3:30
  • for stroke survivors and caregivers
  • social and recreation activities, lunch
  • small daily fee
Organization type: Non Profit, United Way, Registered Charity
Subjects: Adult day care; African community; Children; Community centres; Counselling; Day camps; Family support; Family violence; Income tax clinics; Life skills training; Parenting support; Recreation; Reduced cost services; Strokes; Tutoring; Vocational counselling; Voice mail; Women; Young adults; Youth
Other Services: See List
Record ID: MET0228
Last complete update: 2007-07-12
Last modification date: 2008-03-31

Toronto East Counselling and Support Service

Office phone: 416-462-0461
Fax: 416-462-0623
E-mail: info@tecss.com
Web site: www.tecss.com
Address: 955 Queen St E, 3rd Fl, Toronto, ON, M4M 3P3
Location: (Intersection) Toronto East (Pape Ave-Queen St E)
Ward: Toronto-Danforth (Ward 30)
Officers: Position vacant at time of update
Hours: Mon-Fri 9:30-5
Area served: Mortimer Ave-Lake Ontario; Victoria Park Ave-Yonge St
Languages of service: Croatian ; English ; Serbian

Court Support and Counselling Services

Office phone: 416-789-9793
Fax: 416-789-9793 Call first
Officers Annabelle Nathan, Executive Director
Hours: Flexible, including early evenings and Sundays
Area served: Primarily downtown and North York courts
Languages of service: English ; access to interpreters for other languages

Criminal Injuries Compensation Board

416-326-2900
Toll-free phone: 1-800-372-7463 ; 1-800-37-CRIME
Fax: 416-326-2883
E-mail: info.cicb@ontario.ca
Web site: www.cicb.gov.on.ca
Address: 439 University Ave, 4th Fl, Toronto, ON, M5G 1Y8
Location (Intersection): Toronto Central (University Ave-Dundas St W)
Ward: Toronto Centre-Rosedale (Ward 27)
Officers David Salisbury, Chief Administrative Officer
Hours: Monday - Friday 8:30-5
Area served: Ontario

Ontario Victim Services Secretariat

Ontario
Ministry of the Attorney General
Ontario Victim Services Secretariat
Victim Support Line

416-314-2447 Toronto area ;
Toll-free phone: 1-888-579-2888
Fax: 416-212-1091
Web site: www.attorneygeneral.jus.gov.on.ca/english/about/vw/vsl.asp
Mail Address: 18 King St E, 7th Fl, Toronto, ON, M5C 1C4
Officers Ann Swallow, Manager, Regional Programs Support, 416-326-2431

Federal Ombudsman for Victims of Crime

Notice: No walk in service
Toll-free phone: 1-866-481-8429
E-mail: victimsfirst@ombudsman.gc.ca
Web site: www.victimsfirst.gc.ca
Mail Address: Box 55037 240 Sparks St, Ottawa, ON, K1P 1A1
Officers: Steve Sullivan, Federal Ombudsman for Victims of Crime
Hours: Mon-Fri 9-5
Languages of service: English ; French
Eligibility: Victims of federal crimes that occurred after March 2007
How to apply: Call for information
Fees: None

Oolagen Community Services

Office phone: 416-395-0660
Fax: 416-395-0666
E-mail: ocs@oolagen.org
Web site: www.oolagen.org
Address: 65 Wellesley St E, Ste 500, Toronto, ON, M4Y 1G7
Location (Intersection): Toronto Central (Church St-Wellesley St E)
Ward: Toronto Centre-Rosedale (Ward 27)
Officers: Bob Engel, Executive Director
Hours: Mon 9-7, Tue-Thu 9-8, Fri 9-5
Area served: City of Toronto
Languages of service: English

Hong Fook Mental Health Association

Downtown Office

Office phone: 416-493-4242
Web site: www.hongfook.ca
Address: 260 Spadina Ave, Ste 408, Toronto, ON, M5T 2E4
Location (Intersection): Toronto Central (Spadina Ave-Dundas St W)
Ward: Trinity-Spadina (Ward 20)
Hours: Mon-Fri 9-5
Area served: City of Toronto
Languages of service: Chinese (Cantonese) ; Chinese (Mandarin) ; English ; Khmer ; Korean ; Vietnamese
How to apply: Call intake for appointment
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